Reduce Customer Support Costs and Improve Patient Engagement

Specialty Pharmacies are looking for ways to proactively communicate with their patients. But it is challenging and time consuming to effectively respond and engage with patients in a systematic and timely matter. Discover how ParcelShield Engage can automate outbound patient communications to remind medication refills, checking on a past-due balance, or swiftly responding to a drug recall.

Key Benefits of ParcelShield Engage:

• Provides multiple engagement applications that automate and streamline communications 
   
• Integrates multiple engagement channels for notifications and confirmations 
   
• Creates opportunities for more efficient customer service operations and resource management

With ParcelShield Engage you can customize the communication prompts to suit your specialty pharmacy needs. Reach your members and patients the way they want to be reached, quickly and efficiently.

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